Implementing ISO/IEC 17025
Develop practical approaches to implementing ISO/IEC 17025:2017 General requirements for the competence of testing and calibration laboratories.
Pre-Requisites
Recommended Experience
2 days
Duration
Virtual, Face-to-Face
Delivery Mode
$1767.00 (incl. GST)
Cost
Overview
This course explores how to establish, implement and improve a laboratory management system that supports competent, consistent operations and valid results.
Through an integrated laboratory case study, participants are guided through the requirements of ISO/IEC 17025 and how to address them efficiently and effectively using practical tools and templates. These resources are provided for participants to adapt and implement in their own laboratories.
Overview
This course explores how to establish, implement and improve a laboratory management system that supports competent, consistent operations and valid results.
Through an integrated laboratory case study, participants are guided through the requirements of ISO/IEC 17025 and how to address them efficiently and effectively using practical tools and templates. These resources are provided for participants to adapt and implement in their own laboratories.
Outcomes
By the end of this course, participants will be able to:
– explain key ISO/IEC 17025 requirements
– map laboratory processes and identify risks, opportunities and appropriate controls
– develop and control documentation and records that support consistent operations and data integrity
– identify controls for personnel competence, equipment, facilities and external products and services
– apply requirements for reviewing customer requests, sampling, sample handling and reporting results
– identify implementation needs for method verification and validation, monitoring result validity and measurement uncertainty
– use internal audits, nonconforming work controls, corrective action and management review to improve the system
– use practical tools and templates to develop quality objectives and prioritise workplace implementation actions
– monitor, evaluate, report and follow-up corrective action outcomes.
Outcomes
By the end of this course, participants will be able to:
– explain key ISO/IEC 17025 requirements
– map laboratory processes and identify risks, opportunities and appropriate controls
– develop and control documentation and records that support consistent operations and data integrity
– identify controls for personnel competence, equipment, facilities and external products and services
– apply requirements for reviewing customer requests, sampling, sample handling and reporting results
– identify implementation needs for method verification and validation, monitoring result validity and measurement uncertainty
– use internal audits, nonconforming work controls, corrective action and management review to improve the system
– use practical tools and templates to develop quality objectives and prioritise workplace implementation actions
– monitor, evaluate, report and follow-up corrective action outcomes.
Audience

This course is ideal for individuals who:
- are responsible for implementing or maintaining a laboratory management system
- hold a quality, technical or laboratory management role
- need to translate ISO/IEC 17025 requirements into day-to-day laboratory practice.
It may also suit testing and calibration laboratories preparing for accreditation or strengthening an existing management system.
Audience

This course is ideal for individuals who:
- are responsible for implementing or maintaining a laboratory management system
- hold a quality, technical or laboratory management role
- need to translate ISO/IEC 17025 requirements into day-to-day laboratory practice.
It may also suit testing and calibration laboratories preparing for accreditation or strengthening an existing management system.
Delivery
Course content is delivered using engaging learning activities that include:
• individual and group work
• activities for developing understanding and practicing skills
• opportunities to evaluate understanding as the course progresses.
Delivery
Course content is delivered using engaging learning activities that include:
• individual and group work
• activities for developing understanding and practicing skills
• opportunities to evaluate understanding as the course progresses.
Learning through individual and group activities and discussions
Activities and scenarios that apply to real life practice
Opportunities to evaluate understanding as the course progresses
Training is delivered from 9:00 am – 5.00 pm.
- Virtual training is scheduled in AEST.
- Face-to-face training is at local time.
Locations.
- We schedule public courses in all capital cities.
- Regional and in-house training at your preferred location are available upon request.


