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Quality Management in the Laboratory

Explore the benefits of implementing a quality management system based on best-practice principles in ISO 9001 and requirements in ISO Standards, relevant to testing, calibration and medical laboratories.

Pre-Requisites

Recommended Experience

3 days

Duration

Virtual, Face-to-Face

Delivery Mode

$2360.00 (incl. GST)

Cost

Overview

An effective and efficient management system is built using underpinning principles of quality to ensure technically competent, consistent and sustainable operations. This course covers the process of developing, implementing and evaluating a quality management system in the testing, calibration or medical laboratory that meets the requirements of international management system Standards ISO 9001, ISO/IEC 17025 and ISO 15189.

Outcomes

Outline quality concepts.
Identify quality requirements relating to the organisation.
Explain the importance of quality.
Describe how quality applies to laboratories.
Outline the key components of a quality management system.
Develop and implement a quality management system to achieve effective laboratory processes.
Identify and manage risks and opportunities in the laboratory.

Audience

Learner Image

This course is ideal for anyone responsible for the implementation and maintenance of a laboratory quality management system such as:

  • quality managers
  • aspiring quality managers
  • quality personnel
  • laboratory managers and supervisors.

The course may also be of interest to facilities who are considering, or are in the process of gaining, NATA accreditation.

Delivery

Course content is delivered using engaging learning activities that may include:

  • individual and group work
  • case study scenarios that apply the learning to real-life practice
  • opportunities to evaluate understanding as the course progresses.

Learning through individual and group activities and discussions

Activities and scenarios that apply to real life practice

Opportunities to evaluate understanding as the course progresses

Training is delivered from 9:00 am – 5.00 pm.

Locations.

Dates & Booking

Quality Management in the Laboratory

Course Date
09 Dec 2025 – 11 Dec 2025
Location
Virtual Course
Course Date
27 Jan 2026 – 29 Jan 2026
Location
Brisbane
Course Date
10 Feb 2026 – 12 Feb 2026
Location
Melbourne
Course Date
10 Feb 2026 – 12 Feb 2026
Location
Sydney
Course Date
17 Feb 2026 – 19 Feb 2026
Location
Perth
Course Date
24 Feb 2026 – 26 Feb 2026
Location
Adelaide
Course Date
03 Mar 2026 – 05 Mar 2026
Location
Virtual Course
Course Date
14 Apr 2026 – 16 Apr 2026
Location
Brisbane
Course Date
21 Apr 2026 – 23 Apr 2026
Location
Perth
Course Date
21 Apr 2026 – 23 Apr 2026
Location
Melbourne
Course Date
05 May 2026 – 07 May 2026
Location
Sydney
Course Date
05 May 2026 – 07 May 2026
Location
Virtual Course
Course Date
09 Jun 2026 – 11 Jun 2026
Location
Brisbane
Course Date
09 Jun 2026 – 11 Jun 2026
Location
Melbourne
Course Date
16 Jun 2026 – 18 Jun 2026
Location
Perth
Course Date
23 Jun 2026 – 25 Jun 2026
Location
Sydney
Course Date
23 Jun 2026 – 25 Jun 2026
Location
Virtual Course
Course Date
30 Jun 2026 – 02 Jul 2026
Location
Adelaide

“This course was fantastic! I am a kinaesthetic learner and found the group activities helped me learn the content better. I thought the structure of the course was great and it was taught well.”

Dr Louisa Parkinson, Biosecurity Queensland


"We had the opportunity to dive deep into some of the important topics to the granular level of knowledge. I am extremely pleased with the services provided. The support and professionalism have made a significant positive impact, and I highly recommend them to others. I'm happy to share my experience and help spread the word about the fantastic work they do."

Rubina Batool, Research Assistant, Children's Medical Research Institute 


"It was a great course. Excellent instructor and course contents were good. Great job !!!  

Hyeon Jeong Min, Scientific Officer, SydPath