Your partner in accreditation success.
We help facilities achieve and maintain NATA accreditation with confidence. We offer training, support and expert advice in how to meet the requirements of ISO standards, design and implement quality management systems, and lead your organisation to success. We help organisations feel, and be prepared for, NATA assessment.
Our vision.
People and organisations are industry leaders through our education and strategic insights.
Our mission.
We empower quality-driven professionals and organisations through expert education and tailored advisory services that simplify conformance, elevate quality, and ensure sustained excellence in complex environments.
NATA Education & Advisory Services is a wholly-owned subsidiary of National Association of Testing Authorities (NATA) Australia.
NATA Education & Advisory Services combines our outstanding expertise in accreditation with the competencies to teach this to others. We have spent many years developing, testing and refining course content for the effective delivery of knowledge with a wide range of stakeholders.
We are now taking our commitment further; offering tailored advisory services to help you navigate accreditation challenges, streamline systems, and achieve international standards such as ISO/IEC 17025 & ISO 15189 and GLP. Whether you need expert-led training, hands-on advice, or both, we’re here to help you build confidence, demonstrate competence, and unlock new opportunities.
learning & strategic insight
Our intention is to provide insight that helps our clients move from questions to clarity - with confidence.
Our values.
Excellence.
We are committed to delivering the highest standards in everything we do - from the accuracy and relevance of our learning content to the quality and effectiveness of our advisory services.
We continuously improve, innovate and challenge ourselves so our clients can exceed regulatory expectations with confidence and competence.
Collaboration.
We believe that the best outcomes come from working together - with our clients, industry experts and as a team.
We listen deeply, co-create solutions and build lasting partnerships grounded in trust and shared goals.
Customer focus.
Our clients are at the heart of our mission. We take the time to understand their unique challenges and tailor our education and advisory solutions to meet their needs.
Their success is our success, and we measure our impact by the value we help them achieve.
Meet our team of experts.
Our trainers and designers are highly skilled and experienced learning specialists. With extensive knowledge in quality and conformance frameworks, and how adults learn best, they deliver practical, engaging training designed for real-world application.
Our advisory team’s recent hands-on industry experience keeps them closely aligned with the realities of laboratory operations, enabling them to deliver expert, practical guidance tailored to the accreditation context. This makes us uniquely positioned to provide education and advice so clients are more capable to meet their accreditation.
Simon Lake
Learning & Development Specialist, Advisor
Simon brings almost 25 years of quality management and industry expertise to NATA Education & Advisory Services (NEAS) across a diverse range of areas including bioanalysis, toxicology and agriculture. Having occupied the roles of NATA Authorised Representative, NATA Accreditation Specialist and, in recent times, NEAS Learning & Development Specialist, he is extremely familiar with a range of international standards as well as the practicalities, realities and challenges associated with accreditation. Simon is a passionate, qualified trainer who relishes creating and delivering content that is contemporary, fun and engaging with clearly defined learning objectives. He has been a lecturer within the University of Queensland’s Biotechnology Program for almost 20 years and has worked tirelessly to ensure that students are able to seamlessly transition from a traditional academic environment into one tightly governed by a quality management system. With extensive experience within industry, education and training, he is as comfortable assisting an organisation achieve accreditation as he is training staff in a specific standard or aspect of quality management systems.
Leesa Bruggink
Learning & Development Specialist, Advisor
Leesa is an experienced Medical Scientist with over 20 years’ experience working in public health laboratories. She has worked as a compliance officer in the laboratory environment and is passionate about sharing her knowledge of quality and biorisk management for pathology services, and laboratory spaces in general. Leesa has a PhD in Virology, a Post Graduate Diploma in Forensic Science and enjoys attending training programs for professional growth, showing her commitment to continuous improvement. She is motivated to help others achieve excellence by fostering a collaborative environment for learning and growth, while achieving conformity and compliance with standards. The results-oriented approach Leesa utilises ensures each customers receives tailored solutions for confidence moving forward.
Hitesha Atre
Learning & Development Specialist, Advisor
Hitesha is a dedicated medical laboratory professional with more than 15 years of experience across pathology, tertiary education, and medical device industry. She brings deep expertise in laboratory education with a proven ability to design and deliver high-quality, learner-centred programs for diverse professional and academic audiences. Before joining NATA education and advisory services, she has held a range of roles including as field application specialist, academic teacher, education coordinator, and medical laboratory scientist. She has led training initiatives that supported operational excellence and quality assurance. She is experienced in both face-to-face and virtual learning delivery, and is known for her clear communication, structured facilitation, and approachable teaching style. With qualifications including Master of Science Management, Honours in Molecular Biology, Bachelor of Biomedical Science, Diploma in Laboratory Technology, and Certificate IV in Training and Assessment, Hitesha is committed to fostering professional capability and advancing best practice in alignment with standards. Her professional experience and educational qualifications reflect a dedication to excellence, collaboration, and continuous improvement.
Lidia Calabrese
Instructional Designer
Lidia is a highly experienced learning specialist with over 20 years' experience as a trainer, instructional designer, learning solutions manager and training operations manager. She is passionate about quality and beautifully crafted learning design that engages and is effective in achieving the outcomes that participants are looking for. Her previous roles have taken her into many different industries and workplaces - her role before joining NATA Education & Advisory Services was as the CEO of a registered training organisation in the gas supply industry - and much of her valuable insight comes from having worked with diverse organisations with specialised learning needs.
Naomi Aitken
General Manager, Advisor
Naomi Aitken is a dedicated and innovative learning and development expert who strives for excellence and leadership. She is motivated by achievement and guided by strong values, including dedication to client focus and quality. Naomi is regarded as a strong leader with integrity who walks the talk but also allows her team to feel trusted, guided and supported to reach their full potential and in turn deliver exceptional results. Her experience spans over 25 years as a facilitator, change consultant and manager, enabling her to see opportunities for improvement and to challenge the status quo. In her current role as General Manager at NATA Education & Advisory Services, she works with client organisations and course participants to design and deliver learning solutions that realise outcomes that make a difference.
Alasdair Stark
Learning & Development Specialist
Alasdair is a dedicated learning and development professional with a passion for fostering growth, transformation, and professional excellence. In his role with NATA Education & Advisory Services, he equips individuals, teams, and organisations with the knowledge and skills needed to navigate complex regulatory, technical, and scientific environments effectively. With extensive experience across corporate, voluntary, public, education, and environmental sectors in Australia, and internationally, Alasdair brings a diverse and multidisciplinary perspective to his work. His background as a facilitator, trainer, manager, and consultant, by qualifications in Business, Leadership & Management, Training & Assessment, Vocational Education, Human Resources, and more - enables him to engage with scientific and technical professionals in a meaningful and impactful way. Alasdair goes beyond conventional training by designing engaging, evidence-based learning experiences that enhance professional capability and drive continuous improvement. His insightful and dynamic communication style, combined with a deep understanding of assessment and quality processes, ensures that participants gain not just theoretical knowledge but also practical, applicable skills. He is particularly skilled at facilitating "Aha!
Alexander Walsh
Learning & Development Specialist
Alexander is a highly qualified education specialist with a Master of Educational Studies degree from The University of Queensland where he specialised in curriculum and leadership. Alexander brings a unique perspective to his training which draws on his years of experience as a secondary school teacher. He endeavors to ensure his courses are not only comprehensive and informative, but also engaging and enjoyable. He is a highly regarded trainer in the field and sought after for public and in-house courses where he has worked with a range of organisations to deliver customised courses including several international clients from Papua New Guinea, Hong Kong, Indonesia, and South Korea, including the use of simultaneous interpretation.
Matthew Lewis
Learning & Development Specialist, Advisor
Matthew is a seasoned education professional with over 15 years’ experience in laboratory management and education. Before joining NATA Education & Advisory Services, he worked with the Victorian Department of Education to update science education approaches and improve learning outcomes through accessible, high-impact online platforms. He partnered with secondary teachers to implement learning management systems that enhanced digital education capabilities, while helping redesign curricula delivery using evidence-based learning theories. Matthew combines his passion for educational innovation with practical applications tailored specifically for testing professionals. His commitment to result-oriented workforce development work hand-in-hand with his industry experience in the delivery of high-quality learning solutions that enhance outcomes and foster continuous improvement. At the heart of Matthew's work is a commitment to adapting education to different learning preferences, making complex information stick for everyone.
Interested in joining our team?
We’re always looking for passionate professionals who share our commitment to quality and innovation. If that sounds like you, we’d love to hear from you.
Client success stories.
We go beyond delivering great services – we build trust, ensure quality, and empower our clients to be self-sufficient with the confidence to succeed.
But don’t just take our word for it – hear from our clients on the impact we’ve had.
Our policies.
We value your privacy, and the confidentiality of your information, and will always do our best so that you have an excellent experience working with us.
Privacy.
How we protect your information.
Complaints.
What to do if you have any issues with our services.