VirtualGeneral Quality Management Systems Program - Virtual
This 10-week virtual training program provides a comprehensive overview of the fundamental principles of quality management systems – whatever the industry or quality standard.
Pre-Requisites
Recommended Experience
10 weeks
Duration
Virtual
Delivery Mode
$3507.50 (incl. GST)
Cost
Overview
Designed in a convenient weekly online format, this program builds competencies in a time-efficient way and is especially suitable for anyone who finds attending full days of training difficult.
There are 10 modules in this program, with a new module delivered each week.
- Risk Management
- Quality System Documentation (QSD)
- Organisational Structure & Training
- Data Integrity
- Audits, Auditors & Auditing
- Nonconformities, CAPAs & Improvement
- Facilities & Equipment
- Computerised Systems & IT Infrastructure
- Archiving, Business Continuity & Disaster Recovery
- Additional QMS Considerations.
The program is designed to build on the knowledge and skills of the previous week’s learning.
There is an online pre-program questionnaire for enrolled participants.
Outcomes
WEEK 1 – RISK MANAGEMENT: Ensuring processes minimise risk & focus resources where they need to be.
WEEK 2 – QUALITY SYSTEM DOCUMENTATION: Standardising processes & procedures for optimal results.
WEEK 3 – ORGANISATIONAL STRUCTURE &TRAINING: Increasing productivity & decreasing adverse events through training.
WEEK 4 – DATA INTEGRITY: Creating confidence that today’s data will satisfy tomorrow’s review.
WEEK 5 – AUDITS, AUDITORS & AUDITING: Monitoring performance to ensure conformance & drive continuous improvement.
WEEK 6 – NONCONFORMITIES, CAPAs & IMPROVEMENT: Ensuring the same problem doesn’t keep happening.
WEEK 7 – FACILITIES & EQUIPMENT: Equipping for organisational success.
WEEK 8 – COMPUTERISED SYSTEMS & IT INFRASTRUCTURE: Using technology to support success.
WEEK 9 – ARCHIVING, BUSINESS CONTINUITY & DISASTER RECOVERY: Minimising the impact of adverse events.
WEEK 10 – ADDITIONAL QMS CONSIDERATIONS: Understanding the contemporary QMS context.
Audience
This program is ideal for anyone who has an interest in quality management systems – and is particularly valuable for the following people / groups / organisations, from all industries:
- New employees – who need to understand fundamental quality management system concepts to be set up for success in their new role.
- Existing staff – who need to stay up to date with current quality expectations to operate effectively within the existing quality management system.
- New graduates – who would like a competitive advantage at the commencement of their careers, and to translate quality theory from university into quality management practice in the laboratory context.
- Quality leaders – who are responsible for safeguarding, managing and improving quality in the organisation, and who need to lead others to participate fully in a quality culture.
- Potential accredited facilities – organisations considering implementing a quality management system to become accredited.
- Quality-focused facilities – organisations wanting to improve their quality, without becoming accredited.
Delivery
Program duration: 10 weeks – 2.5 hour sessions per week.
Weekly session times:
- 12.00 pm – 2.30 pm AEST (or AEDT during daylight savings time).
- Note that week 1 is 3 hours long – 12.00 pm to 3.00 pm (AEST / AEDT as applicable ) to incorporate the program introduction.
Technology: This program is delivered virtually using the Zoom platform, with a maximum of 16 participants to ensure a genuinely personalised learning experience.
Delivery format: Weekly sessions are designed to maximise learning through the following format:
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The first hour introduces the module topic in an engaging, interactive way.
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The second hour is a workshop where participants apply their new knowledge to a series of entertaining, team-based activities with clearly defined learning objectives. Throughout this process, participants acquire practical tools and materials they can immediately use within their own environment.
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The final 30 minutes is a fun, multiple-choice quiz to identify any areas that require further discussion or review. This leads directly into a Q&A session to ensure maximum value for individual participant needs and learning styles.
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At the end of the session, participants are provided with ‘follow-up exercises / practice activities’ to be completed by the following week. These help clarify any learning gaps and apply what has been learned during training in a practical and realistic context.
Learning through individual and group activities and discussions
Activities and scenarios that apply to real life practice
Opportunities to evaluate understanding as the course progresses
Training is delivered from 9:00 am – 5.00 pm.
- Virtual training is at AEST (or AEDT during daylight savings).
- Face-to-face training is at local time.
Locations.
- We schedule public courses in all capital cities.
- Regional and in-house training at your preferred location are available upon request.
Dates & Booking
General Quality Management Systems Program - Virtual
"I LOVE that this course was staggered over 10 weeks. Bite sized chunks enabled me to retain the information rather than doing the course over a couple of days. I enjoyed the activities. They were fun and the examples were relatable to everyday life in most cases, which made it understandable and easy to apply."
Kathleen Whear, NT Government
Face-to-Face
